Best Google Review Tool For Small Local Businesses In 2025

For small and medium sized local business owners, reputation is everything. Potential customers today turn to Google reviews before making buying decisions, which means your business’s online presence directly impacts sales. It's estimated, that 80% or more of people trust a google review just as much, if not more, than if a friend referred them to your business...

Why Google Reviews Are So Trusted

Personal Experience:

Online reviews from other consumers can feel like a recommendation from someone who has actually experienced the product or service, similar to asking a friend.

Social Proof:

A large number of positive reviews provides social proof, assuring potential customers that the business is reliable and worth trying.

Credibility:

When many people share positive experiences, it builds trust and credibility for a business, which is a critical factor for customers making a purchase decision.

But with dozens of review platforms out there, what’s the best Google review tool for small business owners? Welcome to Drumroll!

The truth: most review tools are designed for enterprise businesses. They require integrations with CRMs, POS systems, or marketing software—making them complicated and time-consuming to set up. Small business owners need something simpler.

That’s where Drumroll Reviews comes in. Unlike software-heavy review platforms, Drumroll uses NFC cards to request reviews in-person. A customer simply taps the card with their phone, and it opens directly to your Google review page. No links. No logins. No forgotten emails.

On average, text and email review requests typically only get about a 10% response rate. If you're a small business owner working with less than 20-40 customers a month, that's just not enough reviews. You aren't able to compete with the large competitors in your space who are working with 100's of customers a week.

In-person requests—especially when paired with NFC technology in the hands of your team—can deliver up to a 5X increase in reviews. Just ask Crave Cookies who saw a 10X increase in google reviews after signing up for Drumroll!

For small business owners, that means faster and more sustainable reputation growth, higher Google rankings, and more customer trust. What does all of that in-turn lead to? More money in your pocket.

👉 If you want the best Google review tool in 2025, choose one designed with small businesses in mind: easy, human, and effective.

Schedule a call with us today to get started on our 45 day free trial. -> Book Call

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